Do not rent a car in Baku until you have read this article!

Do not rent a car in Baku until you have read this article!
You need to know the following points from employees:

1. Are there any hidden fees: companies may implicitly include certain additional payments in the rental price. This can result in customers paying more than they expected.

2. Incomplete description of services: companies may not provide complete information about what is included in the rental price and what services may be available. For example, they may not report additional payments for exceeding the maximum mileage or not warn that the cost of insurance is not included in the rental price.

3. Improper collection of fines: Companies may charge fines for violations of the rental contract, such as returning the car late or returning with insufficient fuel, but sometimes these fines can be unreasonable or excessive.

4. Non-refundable deposit: Companies may withhold the deposit that was taken when renting a car for no reason or longer than necessary.

5. Terms of the contract: Companies can use subtle legal nuances in the terms of the contract, which can lead to customers not being aware of their rights or options when renting a car. For example, some companies may prohibit customers from dropping off a car in another city or country at no additional charge, which may come as a surprise to customers who were planning a trip across the border.

6. Incorrect vehicle condition: Some companies may provide vehicles that are in inadequate technical condition, which can become dangerous for passengers on the road. This may include some visible defects, such as worn tires or brake pads, or non-obvious problems that may affect the safety of the vehicle.

7. Booking scam: Some companies may accept bookings but not have cars available at the time of rental. This can lead to customers being forced to look for other companies, which can be inconvenient and a waste of time.

8. Restrictions on use: Some companies may have strict vehicle regulations that may restrict customers from moving or using the vehicle. For example, a company may ban smoking in a car or off-road driving.

9. Unfair behavior of employees: Some employees of the company may use deceptive practices to increase their profits. For example, they may add non-existent payments to a customer’s account or not provide all the information they need when renting a car.

10. Impossibility of a refund: in case the client is not satisfied with the services of the company, he can expect a full refund. However, some companies may refuse to refund money using various excuses, such as breach of contract or loss of documents.

These are just some of the must-haves that are best answered right away, and examples of practices that can be used by car rental companies. Therefore, it is important to carefully study the terms of the contract and fully understand all the details before renting a car. If you are not sure at some point, it is always necessary to ask a question and get detailed information from a company employee before signing the contract.

Still have questions? For more information and advice, please write to [email protected] or call +994 55 455 22 45 (WhatsApp)