The procedure for accepting and returning a rented car

After booking a car with Karavan Rent A Car in Baku, you will have a very quick procedure for issuing all the necessary documents, a short introductory course on the rules of behavior on the roads of Azerbaijan, payment, freezing a security deposit (for which you can find out by clicking on this link) and directly acceptance of the car for your use. Employees of the Karavan Car Hire Company in Baku will be happy to answer all your questions that you may have when accepting a car. The whole process of accepting a car will not take you much time, and if you sent your documents in advance, the whole procedure takes place in a matter of minutes.

After reviewing the agreement between you and the Karavan Rent A Car in Azerbaijan, our employees inspect the body and interior of the car and record this in the agreement. It is worth noting that the whole procedure of picking up and dropping off the car takes place directly in your presence. The team of our company recommends that you take an active part in the delivery of the car. You can easily check the operation of all the running lights, the oil and fuel level, the presence of a fire extinguisher, a first aid kit, tools for changing the wheel, the presence of the spare wheel itself, and make sure the tire tread is of good quality. Photo and video recording of the entire body and interior of the car is allowed. I would like to note that all cars undergo thorough cleaning and disinfection of the interior. You, as well as the passengers, will be clean and completely safe in the rented car.

The time and location of the car delivery is indicated in advance by you in any place convenient for you, be it one of the hotels in Baku, the office of the Karavan Rent A Car in Baku company, the Heydar Aliyev International Airport or any other point of the city. One of the employees of the company will be waiting for you at the place you specified, who will take your car. The process of accepting a car, like the process of returning, takes only a few minutes. According to an early agreement, a visual inspection of the rented car is carried out, both inside and outside, and the presence of fines in the system is also checked. If there are fines, the employee will provide you with all the information about the violation, which will indicate the time, place, reason, as well as a photo and video recording of the violation. The amount of the fine is deducted from your deposit. After all this, you transfer the rented car to an employee of the Karavan Car Hire in Baku and receive your security deposit back. This procedure for the delivery and acceptance of the car is standard all over the world, but Karavan Car Rental Company in Baku proudly declares that the company’s team individually approaches each client and this was appreciated by hundreds of people, leaving their feedback on our work and who repeatedly contact us in their regular trips to Azerbaijan.