Dear Clients,
Thank you for choosing Karavan Rent A Car in Baku! We value your trust and strive to provide the highest level of service. To avoid misunderstandings, we would like to explain some important terms regarding car reservations in detail.
Prepayment for Car Reservations
When booking a car, a prepayment is required to confirm your interest and secure the vehicle for your selected dates.
Please note that the prepayment amount is non-refundable.
This policy is based on the following reasons:
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Personalized Service. Once you book a car, it is reserved exclusively for you and becomes unavailable to other clients. This ensures that the vehicle will be fully prepared and ready for your use on the specified dates.
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Vehicle Preparation. Reserving a car involves necessary procedures such as maintenance, cleaning, and preparation, which require time and resources.
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Loss Prevention. In case of booking cancellation, the company incurs financial losses since the car reserved for you could have been rented to another client.
Terms of Booking Confirmation
‼️ By making a prepayment, you confirm your agreement with these terms, regardless of whether you have reviewed them in full.
We understand that unforeseen circumstances can arise, such as:
- Flight delays or cancellations,
- Visa issues,
- Changes in plans,
- Health issues, or other complications.
However, even in such situations, the non-refundable prepayment policy remains a mandatory condition for booking.
Recommendations for Your Convenience
To minimize risks, we recommend the following:
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Double-check your travel plans. Before booking, ensure that the dates and other details of your trip are confirmed.
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Consider travel insurance. In some cases, insurance providers offer compensation for trip cancellations.
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Consult with us. If you have any questions, our team is always ready to assist and explain all the nuances of the rental process.
Our Mission – Your Comfort
We are genuinely committed to making your experience with us as comfortable and transparent as possible. Our non-refundable prepayment policy is designed to maintain high service quality and ensure the reliability of your booking.
Thank you for your understanding and trust! We will gladly do everything possible to make your journey with Karavan Rent A Car in Baku smooth and enjoyable.
Sincerely,
The Karavan Rent A Car in Baku Team
